Only the best hot tub brands can provide the comfort, cleanliness, and dependability you deserve in a home spa. Our experts have identified the best of the best and have the hard evidence to back it up.
Purchasing a new hot tub has the potential to be the best decision you’ll ever make for your home. A hot tub provides a great place for year-round relaxation, pain relief, and athletic training, and it can even raise the value of your property significantly.
Or, you can end up with a useless eyesore attached to your house and a mountain of debt to pay off.
Hot Tubs on Amazon
A compiled list of the most popular 2 person, 4 person, 5 person and 6 person Hot Tubs
Hot tubs are big business, partly because they aren’t cheap. They range in price from around $400 (for a simple inflatable tub) to $20,000, so hot tub companies know that if they get you to sign a contract, they’re in for the big bucks.
This has led to the rise of a bunch of hot tub manufacturers that aren’t in the business to provide value to customers—they’re only in it for the easy cash.
These are definitely hot tub companies to avoid, but picking out the worst hot tub companies from the best in a line-up is nearly impossible. They all have beautiful websites full of “certifications” and “real customer reviews.” They all make big promises about how your life will change forever. And, they all guarantee professional installation and support.
But in the end, the devil is in the details. Luckily, our experts have pored through every word of the fine print and put each of the biggest hot tub brands in the industry to the test.
And they did much more than that.
Before we get to our list of the top rated hot tub brands, we’re sure you’ll want to see how we came to our conclusions.
How We Evaluate
Unfortunately, many hot tub brands just can’t be trusted. And because we know what we know about this industry, we don’t expect you to blindly trust our hot tub comparisons either. That’s why we’re totally open about how we review and where we get our information. If you don’t believe what we have to say, just search for yourself and we guarantee that all of our information will be verified by reliable third-party organizations.
Here’s what we looked for when compiling our list of the best hot tub brands
Trade Certified: Trade Certified is a third-party watchdog that specializes in home spas and hot tubs. They evaluate the performance of hot tub companies year after year and award the most reliable ones with their stamp of approval. No payments are made from companies and no advertisements are involved. All awards are based on rigorous product examination and customer satisfaction. Only 2% of dealers meet their standards, so you know you’ll get the very best from a Trade Certified recommended brand. You’ll only find Trade Certified hot tub brands on this list.
Better Business Bureau (BBB): The BBB is one of the most trustworthy and well-known consumer protection firms in the world. Its goal is to educate consumers on how to protect themselves from predatory companies and to inform buyers of any red flags beforehand. Companies can be easily evaluated on the BBB website thanks to their handy rating system. Companies are given a grade ranging from “F” (worst) to “A+” (Best) based on a number of factors. All of the hot tub brands on this list received at least an “A” rating.
Customer Reviews: Third-party evaluations are great, but we needed to do our own research as well. We read through thousands of consumer reports to identify what companies did consistently well—or what they consistently failed to resolve. In the end, only a few companies never failed to provide the customer experience that we believe is necessary for such a big investment. You’ll find them below.
Expert Trials: Once we found the companies that treated their customers right, our experts had to get their eyes on those hot tubs. After all, if a customer leaves a great review but the hot tub breaks down two years into its warranty, that customer may not remember to go back and adjust their rating. Our experts know when they see durable products opposed to cheap knock-offs that will break down as soon as the service agreement expires.
Contract Analysis: Here’s something that most reviews don’t take into account—the importance of your contract. Customer service, support, quality control, and installation are all wrapped into this one document. Small clauses in contracts can take away your rights and give companies the power to make adjustments to your hot tub and extend deadlines as they please. We looked at standard contracts from many different companies, and the ones that made this list are extremely fair to the buyer.
Choosing a Hot Tub Brand
All of the top rated hot tub brands we cover below provide excellent products and customer service, but that doesn’t mean they have the exact product for you. Remember, it’s not a question of who makes the best hot tub; it’s about finding the company that offers the best service for you and your home.
Here are the factors you need to consider before choosing a hot tub brand
Location of Dealer: Location is everything. The location of your dealer will determine shipping cost, time of installation, your ability to try the product, availability of support and more. You may think you’ve found the best hot tub on the market from one dealer, but if it’s located too far away, your purchase will likely be stressful and costly.
Type of Home: Not all homes can support all types of hot tubs. Your dream may be to have an in-ground hot tub in your backyard, but this may not be possible. Your hot tub dealer will help you evaluate which style is best for you, but keep in mind the restrictions that your home may have.
Type of Tub: There are a number of different types of hot tubs such as inflatable, above ground, in-ground, and even hot tubs for swimming (swim spas). All of these can all be made from a wide variety of materials. Some companies offer many models and services, while others have more restricted offerings. Think about which type of tub you’d like (and how much you want to spend) before choosing a brand.
Support Provided: If you want your hot tub to be a part of your life for years to come, you have to accept that fact that it needs to be cared for. You can’t just let your hot tub sit unattended for months on end. Most companies offer support for your hot tub and can come and tune it up over the years. We recommend choosing a company that offers this service.
Contract Details: As we mentioned before, your contract is very important. Here’s what you should pay attention to when reading through yours:
Trial: This may not be possible at every dealer, but many will allow you to try the product first. Even if you have to take a bit of a drive to test a hot tub you have your eye on, it’s definitely worth it. Finding out you don’t like a product beforehand can save you thousands of dollars and a whole lot of remorse.
Warranty: Your hot tub should come with a good warranty. You will likely need to perform some upkeep on your hot tub in order for its warranty to remain valid, so make sure you understand the terms.
The Top Rated Hot Tub Brands
Not many companies made our list of hot tub reviews, but you can rest assured that the following are the most reliable and offer the best value on the market today. Turn on the bubbles, and let’s hop in!
Cal Spas has been producing hot tubs for over 40 years and is a true leader in the industry. With 48 patents and more than 28 trademarks to its name, you know that this company isn’t following in anyone’s footsteps to make a buck—it’s blazing the path forward.
Cal Spas offers more than 250 hot tub products for homes that range from small, intimate hot tubs to therapeutic hydrotherapy tubs to adrenaline-pumping swim spas. Most of its products are intended for use by families, so you can expect a safe and affordable product as well as friendly service people.
One area where Cal Spas really excels is in hydrotherapy. It offers a number of innovative products that can reduce stress and pain with adjustable water jets. Some models have up to 10 different jet settings to choose from! Whether you have a young family that wants to make a splash or you just want to melt away joint and muscle pain with an ice-cold drink, Cal Spas has a hot tub for you.
Caldera Spas might not have as expansive an offering as Cal Spas, but when it comes to hot tubs, it does everything exactly right. Caldera only makes above-ground hot tubs, and within this category, they manufacture three different lines (a value line, a luxury line, and one that’s in-between). Each line consists of multiple models that range from very affordable small hot tubs to luxurious 8-seaters that feature state-of-the-art hydrotherapy technology.
What we love about Caldera is that even its least expensive product has extremely high standards. Its luxury models may have more features, but the standard hot tubs are still very durable, offer blissful massage functions, and have great customer support packages.
Caldera operates all over the globe, so your new hot tub can be installed in no time. It also has a very reliable support team, so you’ll never find yourself with a broken hot tub or a missing part for very long. When it comes to above-ground spas, Caldera may make the best hot tub on the market.
Hot Springs Spas
Hot Springs Spas offers more than a few perks with its three lines of hot tubs. Unlike any other brand, Hot Springs has devoted itself to providing an ultra-comfortable seat inside the tub. We all know the discomfort of sitting in a hot tub with a hard plastic seat that you keep sliding off of. With Hot Springs, you won’t ever suffer from a bruised bum! It’s even partnered with a BWM group company called Designworks to create the most comfortable hot tub seats in the world.
Another unique offering from Hot Springs is its saltwater spas. Salt water is great for the skin, and it acts as a natural antibacterial agent in your tub, making maintenance and cleaning much easier. If you feel like having a piece of the sea in your backyard, a Hot Springs saltwater spa is for you.
Hot Springs offers above-ground spas to clients all over the world. The company is known for its excellent customer service and reliability. Customers have commented on how long-lasting these hot tubs are. They have also complimented Hot Springs on continuously supplying parts even for old hot tubs that are no longer covered by a warranty and may no longer be available. For unique innovation and optimal durability, choose Hot Springs Spas.
If you’re an athlete, you’ll definitely want to invest in a home spa by Marquis Spas. This hot tub company specializes in above-ground spas and swim spas. Swim spas are a great way to stay in shape or build strength from the comfort of your home. With the resistance the jets create, you can swim laps or do water aerobics at varying levels of difficulty.
If swimming isn’t your thing, one of Marquis Spas hydrotherapy hot tubs will help your muscles perform better at any sport you choose. Its hot tubs feature two different jet settings, each with its own benefits. Marquis focuses not just on the power of the jets but also on temperature control, friction, and water output to provide exactly the right amount of pressure to each area of the body. The result is a professional-grade hydro-massage that would fit in a pro athlete’s routine.
Marquis Spas has many dealers throughout the US and Canada, and its reliable service team is composed of Marquis Spas specialists. The Marquis hydrotherapy experience is unlike anything you can get from another hot tub brand. If you’re ready for true relaxation or to up your performance as an athlete, contact Marquis Spas today.
Master Spas has definitely done the work to merit its name. Its spas do just about everything. It makes serene relaxation hot tubs as well as some of the finest swim spas in the industry (toting Michael Phelps name as a brand). If you’re looking to get in shape with a professional-level training hot tub, Master Spas is the choice for you.
When you’re ready to relax, both the Master relaxation hot tubs and swim spas go above and beyond. Special seats in the hot tub provide different hydrotherapy options to ease muscles and joints. One especially heavenly seat features shoulder and neck jets that are equipped to give deep-tissue massages. You can’t find that in other hot tubs.
And lastly, Master is one of the companies most committed to customer service. It controls all of its supply and manufacturing processes and is very close with its dealers. Retailers and technicians working for Master Spas must be the absolute best in the field. Master won’t accept anything less. Master Spas is truly one of the best hot tub brands in the industry. It operates all over the USA, so if you want the best in performance and relaxation, give Master a call.